Privacy Policy

Last updated: May 17, 2026 · Effective from launch

1. Who We Are

NoonSpy ("we", "us", "our") is a product research and price tracking service for Noon UAE sellers, operated independently. We provide a website (noonspy.com) and a Chrome browser extension ("NoonSpy Extension") that help sellers research products, track prices, and analyze the Noon UAE marketplace.

2. What Data We Collect

2.1 Account Information

When you create a NoonSpy account, we collect:

• Email address — for account login and important notifications
• Password — stored as a secure hash (never in plain text)
• Account creation date — for our records

2.2 Product Data You Track

When you use the Chrome extension to track a product or view product details on noon.com, we may collect:

• Product URL (Noon UAE link)
• Product title, price, and discount
• Product images and ratings (publicly visible on Noon)
• Seller name and rank information (publicly visible on Noon)
• Timestamp of when you tracked it

2.3 Anonymous Usage Snapshots

To build our community-powered price history, the extension sends anonymous snapshots of public Noon product data while you browse. These snapshots include only data that is already publicly visible on Noon UAE and do NOT include any personal identification.

2.4 Technical Data

Like most websites, we may collect:

• IP address (for security and rate-limiting)
• Browser type and version
• Pages visited on noonspy.com

3. What We Do NOT Collect

• ❌ Your browsing history on any other websites
• ❌ Your personal information from Noon (your name, address, payment methods)
• ❌ Your purchases or order history on Noon
• ❌ Cookies or login sessions from Noon
• ❌ Any data from websites other than noon.com and noonspy.com
• ❌ Keystrokes, screenshots, or any kind of surveillance data

4. How We Use Your Data

We use the data we collect to:

• Provide the core service (price tracking, product analysis, watchlist)
• Authenticate you when you log in
• Send you product alerts (price drops, rank changes) — if you opt in
• Improve our service through aggregated analytics
• Maintain security and prevent abuse

5. How We Store Your Data

Your data is stored on secure servers. Passwords are hashed using industry-standard cryptography (we cannot read or recover your password — only reset it). We use HTTPS encryption for all data transmission.

6. Sharing Your Data

We do not sell your data. Ever.

We do not share your personal data with third parties, except in these limited cases:

• Service providers — We use trusted infrastructure (hosting, email delivery) that may temporarily process data on our behalf, under strict confidentiality.
• Legal requirements — If required by law, court order, or to protect rights and safety.
• Aggregated/anonymous data — We may share insights that cannot identify any specific user (e.g. "average price of category X").

7. Chrome Extension Permissions

The NoonSpy Chrome Extension uses minimal permissions:

• activeTab — to read the current Noon UAE product page you are viewing, so we can display analytics on it
• storage — to save your preferences (like saved cost calculations) locally in your browser
• host_permissions for noon.com and noonspy.com — to fetch product data and communicate with our backend

The extension only runs on noon.com pages. It does NOT activate on any other website.

8. Your Rights

You have the right to:

• Access — Request a copy of the data we have about you
• Delete — Request deletion of your account and associated data
• Export — Download your tracked products list
• Opt-out — Disable the extension or delete your account anytime

To exercise these rights, contact us using the details below.

9. Cookies

We use minimal cookies, only what's necessary to keep you logged in and remember your preferences. We do NOT use advertising cookies, tracking cookies, or third-party analytics cookies that follow you across websites.

10. Children's Privacy

NoonSpy is intended for business use by sellers. We do not knowingly collect data from anyone under 18 years of age. If you believe a child has provided us with information, please contact us and we will delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or via the website. The "Last updated" date at the top of this page reflects the most recent change.

12. Contact Us

By using NoonSpy, you agree to this Privacy Policy. If you do not agree, please do not use our services.