Privacy Policy

Effective date: May 27, 2026 · Operated by Hanooon FZE LLC

1. Who We Are

NoonSpy is a Noon UAE price-tracking and seller intelligence platform operated by Hanooon FZE LLC, a company incorporated in the Ajman Free Zone, United Arab Emirates.

Company

Hanooon FZE LLC

Trade License

262544748888

Address

Ajman Free Zone, UAE

Privacy Contact

alerts@noonspy.com

2. Data We Collect

Category	Data collected	Purpose
Account data	Email address, bcrypt-hashed password	Login, email alerts, account recovery
Tracking data	Noon product URLs, price history	Core service — price monitoring & alerts
Technical data	IP address, browser type, session cookies	Security, fraud prevention, login sessions
Analytics	GA4 events (anonymised, IP masked)	Product improvement, feature usage
Billing data	Subscription status, Stripe customer ID	Payment processing — card details held by Stripe only

We never store your plain-text password or Noon account credentials.

3. Third-Party Services

💳

Stripe (Hanooon merchant)

Payment processing. Your card number never touches our servers. Stripe is PCI-DSS Level 1 certified.

📊

Google Analytics 4

Anonymised usage analytics. IP anonymisation is enabled. Data processed on Google's servers (US/EEA).

📧

Brevo (SMTP)

Sends transactional emails: price drop alerts, email verification, subscription receipts.

🤖

Anthropic Claude API

Powers AI listing generation. Product data sent to Claude API for processing. Anthropic does not use API data to train models.

🔒

Google reCAPTCHA

Bot prevention on login and registration forms. Subject to Google's Privacy Policy.

4. Data Retention

Account data — Retained while your account is active. Deleted within 90 days of account deletion.

Stripe billing records & invoices — Retained for 7 years as required by UAE Federal Tax Authority regulations.

GA4 analytics data — Retained for 14 months per Google's default retention, then auto-deleted.

5. Your Rights Under UAE PDPL

UAE Federal Decree-Law No. 45 of 2021 — Personal Data Protection Law

🔍 Right to Access

Request a copy of all personal data we hold about you.

✏️ Right to Correction

Ask us to fix inaccurate or incomplete data.

🗑️ Right to Erasure

Request permanent deletion of your data. See Data Deletion.

📦 Right to Portability

Receive your data in a structured, machine-readable format.

🚫 Right to Withdraw Consent

Opt out of analytics cookies at any time via the cookie banner. Unsubscribe from marketing emails via the link in any email.

To exercise any right, email alerts@noonspy.com. We will respond within 30 days.

6. Cookies

Cookie	Type	Purpose
session	Essential	Keeps you logged in
noonspy_consent	Essential	Stores your cookie consent choice (1 year)
_ga, _ga_*	Analytics	Google Analytics 4 — usage measurement
rc::*	Security	Google reCAPTCHA — bot prevention

7. Changes to This Policy

We may update this policy to reflect changes in our practices or UAE law. Material changes will be notified via email. The effective date at the top of this page will always reflect the latest version.

Questions about this Privacy Policy?

We aim to respond to all privacy enquiries within 30 days.

Email alerts@noonspy.com